Context HelpIf you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A context menu will appear. It contains detailed information about all the operations that you can perform on that particular page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.
Video TutorialsWe have an extensive selection of video tutorials illustrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.If you can't find the answer you are looking for, take a glimpse at our extensive FAQ section, which covers questions asked by real people and provides real solutions. We regulary "revamp" our FAQ database with new articles in order to cover all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our fantastic team of customer support engineers available 24/7 and ready to help you with any problem. Each support ticket you submit will be answered within sixty minutes (the average support ticket response time is just 20 minutes), so you will not have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 119888
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com