Q: Why do I need to transfer my site? What does website migration involve?

A: The web site migration service available at UK-HQ.net is totally free and involves transferring all your files, databases and emails from your present web hosting provider to your brand new hosting account with us. We’ll also update all the settings required for your web sites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are completely capable of moving any type of website. With years of work experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–built web application with a lot of custom libraries is as elementary as transferring a simple WordPress weblog.

Q: Why do I need to transfer my site? What does website migration involve?
Q: Website migration sounds like lots of work. How long can it take?

A: While we cannot give you an exact ETA, because there are plenty of variables, among them the size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our very best to migrate your web site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).

Q: Website migration sounds like lots of work. How long can it take?
Q: My personal privacy is vital to me. What info do you need to have?

A: We do not request any sensitive information. We’ll need, however, the login info for your present hosting account along with the name of the site that you’d like to migrate.

Q: My personal privacy is vital to me. What info do you need to have?
Q: You will access delicate data. How can I be sure that you won’t misuse it?

A: Customer privacy is one of our top priorities – because of this, both our payment transaction page and our CP login page are secured with enterprise–level SSLs. We use safety measures, which include, but are not limited to: physical, electronic and administrative operations to protect the details that we accumulate on the Internet. And we’ve also got a detailed and rigid Privacy Policy, which describes the types of information that we gather.

Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the transfer?

A: Your website will continue to work just like it did before with your previous hosting provider. Once we are done with the transfer, your website will be configured to work on our hosting platform and we will alert you to preview it. If it is functioning correctly, all you will need to do is modify the NS resource records corresponding to your domain. Your web site will be migrated over to us with no downtime whatsoever.

Q: Will my site be unavailable during the transfer?
Q: Will my old hosting provider have to do anything?

A: No. We’ll never contact your web hosting provider about anything at all. They won’t be aware of the website migration either.

Q: Will my old hosting provider have to do anything?
Q: Does it matter what platform my current hosting provider is using?

A: Yep. We support all regular Linux–driven web hosting platforms. We do not support Windows–powered hosting platforms, because we don’t offer Windows hosting solutions ourselves.We also do not support proprietary website building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it matter what platform my current hosting provider is using?