Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section included in your Web Control Panel. It boasts a rich knowledge base with commonly asked questions and comprehensive help articles prepared by our trained tech support team.

  • Top quality support service
  • Instructional Videos

  • We have compiled a selection of educational video tutorials that visually illustrate how to address a typical problem related to your cloud packages account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 support service and a sixty–minute response guarantee. Our accomplished technical support engineers will be at your disposal 24x7x365 to respond to your inquiries and to deal with any issue that you might possibly stumble upon. Just open a technical support ticket from the Help Center section and we will respond back to you in a jiffy.