Customer Support Channels
A 1–hour Response Guarantee
Our client assistance team is qualified to rapidly attend to all of our cloud packages customers’ inquiries and advice questions. Through our ticket system, you’ll be able to supply your issue and a support crew member is going to return to you in less than max 1 hour. Basically, practice has shown us that the typical response period is Twenty minutes.
A Top–quality Support Service
Our tech support service is delivered by a team of proficient professionals who definitely are able to answer your request promptly. You’ll be able to contact the tech support team by starting a help and support ticket from your Web Control Panel or by posting us an e–mail message. On business days, you can also call us on the telephone or take advantage of the online chatting solution.
An Intuitive Help Section
We have integrated a wide–ranging education base into the Control Panel to make sure you acquire practical step by step details at any time. Each part of the Control Panel features its own contextual guide area offering a variety of how–to articles. We have also made videos to ensure that you get a much better visual representation of the simplest way to conduct any given procedure.